communication skills

Alice Richmond – Peace in Tech

by Alice Richmond, Delivery Manager Last month (October 2015), I spoke at a conference in Barcelona on the topic of communicating peacefully with teams and clients. Often the phrase “Peace in Tech” is referring to promoting technology that reduces the need for aggressive and peace disturbing manufacturing processes for hardware. It is so easy to …

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How to Have Difficult Conversations with Family

With the summer holiday season fast approaching, some people are dreading family get-togethers in which topics such as politics, religion, current events always come up and consistently generate tense, maybe even angry, conversations.  Whether it’s anticipating the inflammatory comments of an uncle with opposite political views or fear of falling into the same pattern around …

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Participate in Dreaded Conversations with Ease

Who is that person that you just dread talking to? Is it a colleague or a family member? Or someone at your place of worship or the organization you volunteer with? Or perhaps it’s not so much the person, but a certain topic that you dread talking about? Most of us have at least one …

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Let’s KISS – Keep It Super Simple

Nowadays it’s much more “accepted” to be subjected to psychological or verbal abuse than physical abuse. Due to this social tolerance and the apparent subjective nature of such abuse it can be considerably harder to deal with it or to even imagine that it could subside. Too often, the victims of regular and persistent verbal …

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